Last updated: October 2026
Draft: this policy text is a starting template and must be reviewed by a qualified legal adviser before launch. The banner disappears when "Legal text reviewed" is ticked in Admin > Site settings.
Padhaidekho.in
Admission counselling and consultancy. This website.
Padhaidekho.com
A different company with a different team and website.
Which company to complain to
This page is for Padhaidekho.in. Padhaidekho.com is a separate company with its own team; complaints about it should be sent to it directly, and we cannot act on them.
How to complain
- Email info@padhaidekho.com with your name, registered mobile number, the service concerned and what went wrong.
- You may also write to the office address shown on the Contact page.
What happens next
- We log your complaint and acknowledge it
- A senior team member who was not involved reviews it
- We reply in writing with our decision and the next steps
If you are still not satisfied
You may approach the appropriate consumer forum or other authority available to you under Indian law.
What to include in your complaint
- Your name and registered mobile number, and your Student ID if you have one
- The service concerned and the date
- What went wrong and what you would like us to do
- Copies of receipts, messages or documents that help us understand
- Your preferred way of being contacted
Parents and guardians
A parent or guardian may complain on behalf of a student under 18. Please write from the parent's number and mention the student's name.
How we treat your complaint
- Only the people who need to look into it will see it
- We do not stop or change your service because you complained
- When we acknowledge your complaint we tell you in writing how long the review will take
Grievance officer
Write to info@padhaidekho.com. The name of our grievance officer will be published here.
Frequently asked questions
Is there a charge for complaining?
No. Raising a grievance is free.
What if my complaint is about a college or an exam body?
We are not the college or the authority, so we cannot decide their actions. We can help you write to the right place and tell you which official channel to use.
Can I complain by phone?
Please write, so that both sides have a record. You may call us first to explain, and we will help you put it in writing.
What if I am not satisfied with the reply?
You may approach the consumer forum or any other authority available to you under Indian law.
Questions about this page? Write to info@padhaidekho.com or use the contact page.